Privacy Policy
Information collected in the use of this website
We collect information from you when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, you may be asked to enter your name, e-mail address, postal address and phone number. You may visit this site anonymously and if you do not register for an account or make a purchase, your personal details will not be requested.
How we use your information
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience – your information helps us to better respond to your individual needs.
• To improve our website – we continually strive to improve our website offerings based on the information and feedback we receive from you.
• To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs.
• To process transactions – your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To send periodic emails – the email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
What information we record
If you register an account on this site or make a purchase, we record the information that you provide us with, as is required to process product orders. However we never record or keep credit card information. All payments are processed either by customer-initiated bank transfer or a secure third-party payment gateway such as PayPal. This website, and websites on the domain www.shogunkendogu.com and its sub-domains should never request your credit card information. In making purchases from this site, please make sure any page where you enter credit card details is being processed through a trusted web service such as PayPal, and check that the URL is SSL protected (starts with https://) and the correct domain for the payment service. If you have any doubts about authenticity of credit card payment processing when making purchases from us, please contact us at info@shogunkendogu.com.
Protecting your information
A range of security measures are in place to maintain the safety of your personal information. Access to all personal information is restricted with the use of secured networks, and can only be accessed by a limited number of persons with special access rights to such systems. All information is kept strictly confidential. A secure server is used to process orders, and when handling personal information. All information you supply to us is encrypted and transmitted via Secure Sockets Layer (SSL) protocol, and any of your personal details stored in our secure databases are only accessed as stated above.
Cookie policy
This site uses cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. This site uses cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still browse the site normally.
Information disclosure to outside parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Online privacy policy only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and conditions
Please also visit our TERMS AND CONDITIONS section establishing the use, disclaimers, and limitations of liability governing the use of our website and products.
Your consent
By using this site, you consent to the web site privacy policy outlined on this page.
Changes to our privacy policy
Our privacy policy may change at any time without notice. Any changes to our privacy policy will be posted on this page.
This policy was last modified on 25th August 2016.
Contacting us
If you have any questions or concerns about this privacy policy, please contact us at using the onsite contact form.