Terms & Conditions
Please read the following information to be informed of Kazutaka Budō Kōbō/Shogun Kendogu’s terms and conditions, and warranty and returns policies. By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using this website’s particular services, you shall be subject to any posted guidelines or rules applicable to such services, which may be posted and modified from time to time. Any participation in this website will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this website.
Copyright
All content in this website, including but not limited to text, graphics, photography, or code is copyrighted as a collective work under Japanese and other copyright laws, and is the property of Kazutaka Budō Kōbō/Shogun Kendogu. This collective work includes works that are licensed to Kazutaka Budō Kōbō/Shogun Kendogu. Copyright 2016, Kazutaka Budō Kōbō/Shogun Kendogu ALL RIGHTS RESERVED.
Permission to electronically copy and/or print hard copy portions of this website is only given for the sole purpose of placing an order with, or purchasing products from Kazutaka Budō Kōbō/Shogun Kendogu. Any display or use of the material from the different areas of this website are to be solely for your own non-commercial use, or to place an order with or purchase products from Kazutaka Budō Kōbō/Shogun Kendogu. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this website is strictly prohibited, unless authorized by Kazutaka Budō Kōbō/Shogun Kendogu. Further, you agree not to change or delete any proprietary notices or watermarks from materials downloaded from this website.
Trademarks
All trademarks, service marks and trade names of Kazutaka Budō Kōbō/Shogun Kendogu used in this website are trademarks or registered trademarks of Kazutaka Budō Kōbō.
Warranty Disclaimer
Please click here for information about our 3 Year Repair Warranty.
Kazutaka Budō Kōbō/Shogun Kendogu does not represent or warrant that the functions contained in this website will be uninterrupted or error-free, that the defects will be corrected, or that this website or the server that makes this website available are free of viruses or other harmful components. Kazutaka Budō Kōbō/Shogun Kendogu does not make any representations or warranties regarding the use of the materials in this website in terms of their correctness, adequacy, accuracy, timeliness, usefulness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, and as such, the above limitations may not apply to some customers.
Limitation of Liability
Kazutaka Budō Kōbō/Shogun Kendogu shall not be liable for any special or consequential damages that result from the use of, misuse of, or the inability to use the materials or products listed on this website, or the performance of the products regardless of whether Kazutaka Budō Kōbō/Shogun Kendogu has been advised of the possibility of such damages. As applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, the above limitation or exclusion may not apply to some customers.
Typographical Errors
Kazutaka Budō Kōbō/Shogun Kendogu reserves the right to refuse or cancel any orders placed for products listed with the incorrect price, if the price of a product has been mistakenly listed incorrectly on this website. This includes the right to refuse or cancel any such orders whether or not the order has been completed and your credit card charged. If your credit card has been charged for the purchase and the order is later cancelled, Kazutaka Budō Kōbō/Shogun Kendogu shall issue a credit to your credit card account via PayPal in the amount of the incorrect price.
Miscellaneous
Use of this website is to be governed, in all respects, by the laws of Japan. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of, or relating to, this website (including but not limited to the purchase of Kazutaka Budō Kōbō/Shogun Kendogu products) shall be in the courts located in Japan. Furthermore, any cause of action or claim you may have with respect to this website (including but not limited to the purchase of Kazutaka Budō Kōbō/Shogun Kendogu products) must be commenced within one (1) year after the claim or cause of action arises. Failure by Kazutaka Budō Kōbō/Shogun Kendogu to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties, nor trade practice, shall act to modify any of these terms and conditions. Kazutaka Budō Kōbō/Shogun Kendogu may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Website
Any and all forms of harassment on this website (including but not limited to correspondence via e-mail, chat, product reviews, or by use of obscene or abusive language) is strictly forbidden. Furthermore, the impersonation of a Kazutaka Budō Kōbō/Shogun Kendogu or other licensed employee, host, or representative, as well as other members or visitors on this website, is also prohibited.
Uploading, distribution, or publishing in other means through this website of any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party, or which may otherwise give rise to liability or violate any law, is strictly forbidden. Uploading commercial content on this website, or use this website to solicit others to join or become members of any other commercial online service or other organization, is also prohibited.
Participation Disclaimer
Review of all communications and materials posted to or created by users accessing this website is not and cannot be made by Kazutaka Budō Kōbō/Shogun Kendogu. Kazutaka Budō Kōbō/Shogun Kendogu is not in any way responsible for the content of such communications and/or materials. As such, you acknowledge that by being provided with the ability to view and distribute user-generated content on the site, Kazutaka Budō Kōbō/Shogun Kendogu merely acts as a passive conduit for such distribution, and therefore does not undertake any obligation or liability relating to any contents or activities on this website. Nevertheless, Kazutaka Budō Kōbō/Shogun Kendogu reserves the right to block or remove communications or materials that it determines to be:
1) abusive, defamatory, or obscene
2) fraudulent, deceptive, or misleading
3) in violation of a copyright, trademark, or other intellectual property right of another, or
4) offensive or otherwise unacceptable to Kazutaka Budō Kōbō/Shogun Kendogu in its sole discretion.
Indemnification
You agree to indemnify, defend, and hold harmless Kazutaka Budō Kōbō/Shogun Kendogu, its officers, directors, employees, agents, licensors and suppliers, collectively known as the "Service Providers", from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any type of violation of these terms and conditions, or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account.
Third-Party Links
Kazutaka Budō Kōbō/Shogun Kendogu may link to sites operated by third parties in an effort to provide increased value to users of this website. Nevertheless, even if the third party is affiliated with Kazutaka Budō Kōbō/Shogun Kendogu (and has separate and independent privacy and data collection practices), control over these linked sites cannot be assured by Kazutaka Budō Kōbō/Shogun Kendogu. These linked sites are intended to be for your convenience, and should be accessed at your own risk. However, Kazutaka Budō Kōbō/Shogun Kendogu seeks to protect the integrity of its website and the links therein. Therefore Kazutaka Budō Kōbō/Shogun Kendogu welcomes and requests feedback on this website and for websites it provides links to.
Termination
The terms and conditions outlined here are applicable to you upon your accessing this website and/or once completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Kazutaka Budō Kōbō/Shogun Kendogu without notice at any time and for any reason. Provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification, and Miscellaneous, shall survive any termination.
Notice
Kazutaka Budō Kōbō/Shogun Kendogu may deliver notice to you by means of a general notice on the website, via e-mail, or by another reliable method using the information you have provided.
Shogun Kendogu “Bōgu Builder”
By using the Shogun Kendogu “Bōgu Builder” to design and order kendo equipment from Kazutaka Budō Kōbō/Shogun Kendogu, you acknowledge that the colours on the “Bōgu Builder” are only intended to be a representation of the actual stitching colours, and the colour selections you make may vary slightly to the finished product.
Use of images generated by the “Bōgu Builder”, including but not limited to the reproduction, distribution, display or transmission is strictly prohibited, unless authorized by Kazutaka Budō Kōbō/Shogun Kendogu. Permission to electronically copy and/or print hard copy portions of this website is only given for the sole purpose of placing an order with, or purchasing products from Kazutaka Budō Kōbō/Shogun Kendogu.
Returns and Cancellations
In all cases, Kazutaka Budō Kōbō/Shogun Kendogu will only accept returns if items meet the following terms and conditions:
• original condition
• unused
• unwashed
• free of filaments (such as pet hair, lint, etc.)
• in original packaging
Further, goods damaged after they have arrived to the customer will not be the responsibility of Kazutaka Budō Kōbō/Shogun Kendogu.
Please note that the contents (of the package) of every order is photographed and filed for our records. All claims and disputes regarding the sizing of an item, or content of an order must be made within 7 full days from the date of delivery. Please contact us at info@shogunkendogu.com before returning any items.
Defective Goods
If you believe the item(s) you received from Kazutaka Budō Kōbō/Shogun Kendogu to be defective (please check our warranty conditions), please provide digital photos in an email to us, as a means for us to determine the nature of the defect and find the best solution for you. If your claim falls within our Warranty, and is made within 7 full days from the date of delivery, we will refund the return shipping costs (from you to us) to you, and provide you with a replacement of the defective item(s) at no charge once we have received the returned item in: original condition, unused, unwashed, and free of filaments (such as pet hair, lint, etc.), and in its original packaging.
Incorrect Size
In the event that the items shipped to you are the wrong size, Kazutaka Budō Kōbō/Shogun Kendogu will first have to determine who was at fault. To assist in this process, please provide us with digital photos that, to the best of your ability, show the discrepancy in sizing.
If it is found that, according to your invoice, you have supplied us with the wrong measurements or chosen the wrong size at the time of order, there is a chance that we will not accept a return for exchange. This will depend entirely on how ‘customised’ your order was, and will therefore be handled on a case-by-case basis. Please double check, and triple check your measurements before confirming your order! You are encouraged to send us digital photos to confirm your measurements have been taken correctly.
If you have given us the right measurements and we were at fault at the time of accepting the order, and your claim was made within 7 full days of the date of delivery, we will happily bear the full shipping costs for the return and exchange of the item(s) – these costs will be refunded to you once we have received the returned item in: original condition, unused, unwashed, and free of filaments (such as pet hair, lint, etc.), and in its original packaging.
If you cannot provide sufficient proof that Kazutaka Budō Kōbō/Shogun Kendogu was at fault, but we can exchange the item(s), you will be asked to cover all shipping costs involved in the item exchange.
Wrong Product
If you consider the items shipped to you to be obviously different to what you ordered, Kazutaka Budō Kōbō/Shogun Kendogu will first have to determine who was at fault. To assist in this process, please provide digital photos that show the discrepancies in your order.
Kazutaka Budō Kōbō/Shogun Kendogu will compensate shipping costs if it is clear you have been sent the wrong item, and your claim was made within 7 full days of the date of delivery. These costs will be refunded to you, once we have received the item in: original condition, unused, unwashed, and free of filaments (such as pet hair, lint, etc.), and in its original packaging. We will then re-send the correct item(s) at no charge to you.
If you cannot provide sufficient proof that Kazutaka Budō Kōbō/Shogun Kendogu is at fault, but we can exchange the item(s), you will be required to cover all shipping costs involved in the item exchange.
Cancellations
As every order is made to the customer’s specified sizes, it is cut from raw material and is therefore considered to be fully customised equipment. As such, once production has started the customer is no longer able to cancel his/her order. Kazutaka Budō Kōbō/Shogun Kendogu considers all orders to be final once payment has been received. However, depending on the level of the customisation and how far along production the order in question has been progressed, we may consider partial or complete refunds where possible. Refunds for cancelled orders will be entirely at the discretion of Kazutaka Budō Kōbō/Shogun Kendogu, and all cancellations will incur a 15% restocking fee.
Shipping
Kazutaka Budō Kōbō/Shogun Kendogu reserves the right to choose which shipping method we will use to ship products that are eligible for free shipping.
Kazutaka Budō Kōbō/Shogun Kendogu cannot be held responsible for any delays or additional fee's resulting from the supply of incorrect shipping information at the time of placing an order.
In the event that a customer chooses to refuse to accept a parcel from Kazutaka Budō Kōbō/Shogun Kendogu upon delivery for any reason, or if the parcel is returned due to a failure to deliver, the customer will be liable for the return shipping fee back to Japan, and if necessary, from Japan back to the customer.